The Republic

It Takes Data to Untangle: How The Republic Learned Its Audience’s needs

The Republic (TR) is a unique voice in Africa-focused storytelling. From its digital platform, republic.com.ng, it offers incisive analysis, long-form essays, and thought-provoking reportage on politics, culture, and science—all through a distinctly Nigerian lens. Alongside this, Atlas, its image licensing platform, connects organizations and individuals to vibrant, Africa-centric imagery. TR’s commitment to reshaping narratives about Africa is unmistakable, but by early 2024, it struggled to unlock several opportunities to accelerate its growth.

Despite the strength of its journalism, TR realized it needed a better grasp of its audience and clearer pathways to revenue generation. Data existed at various points in their operations, but there was no streamlined system to track or utilize it effectively. Recognizing the importance of becoming a data-led organization, NAMIP provided TR with a grant to execute a number of audience reearch and capacity building exercises in addition to significant operational changes. Over the next 12 months, TR aimed to bolster its capacity for audience research, optimize its revenue funnels and set the stage for sustainable growth.

Click Here to Download NAMIP’s 3 Year Impact Report

A New Way Forward: Building Capacity and Insights

With the grant in hand, TR took its first steps toward optimizing their processes. Under the guidance of NAMIP-provided coaching, the team began mapping out their strengths and areas for improvement. Early sessions unearthed key needs: stronger internal expertise in analytics, better informed audience engagement strategies, and better utilized data from their digital platforms. Equipped with this understanding, TR initiated several critical activities.

The first was a series of team-wide training sessions focused on harnessing data. These sessions analyzed the mechanics of newsletter performance, site traffic analytics, sales funnels, and social media metrics. TR sought to empower its staff to understand and act on these insights, ensuring every decision was anchored in data.

At the same time, TR invested in creating performance dashboards. These tools allowed the team to centralize and monitor key metrics such as subscriber conversion rates and audience demographics. Weekly updates from these dashboards began to paint a clearer picture of what was working and where adjustments were needed.

Another pillar of their strategy involved connecting more deply with their audience. TR conducted quarterly surveys and focus group discussions to gauge reader preferences and test product updates. These efforts not only informed adjustments to their flagship platform, republic.com.ng, but also provided valuable insights into audience expectations for content and subscriptions.

Finally, TR upgraded its technological infrastructure, laying the foundation for multimedia expansion. This step was crucial in enabling the team to deliver high-quality content while improving data collection processes.

Results and Early Wins 

While the project was still in its early stages, TR started to see tangible outcomes. The performance dashboards became an invaluable tool, providing weekly insights across all platforms. Audience feedback from surveys and focus groups shed light on areas needing improvement, such as newsletter reach, which threatened to decline. Armed with these insights, the team started experimenting with strategies to re-engage their audience.

Financially, the impact was clear. Between February and November 2024, TR’s direct revenue (excluding grants) grew by 23% compared to 2022 and by 297% compared to 2021. This represented a solid start toward achieving its ambitious goal of a 20% subscription increase and a significant boost in advertising revenue by the end of 2024.

Operationally, TR was evolving. The coaching guidance helped the team identify skill gaps and prioritize critical hires in areas like business development and audience management. The foundational work done in these sessions continued to inform the team’s priorities.

Lessons Along the Way 

The Republic’s journey offered important lessons for both its team and the broader media ecosystem. One of the most significant was the importance of internal capacity. While the new tools and processes were effective, they placed additional strain on the small team, highlighting the urgent need for training and strategic hires. Balancing these demands with the push for growth became a central challenge.

Another key insight was the value of audience engagement. Regular feedback loops through surveys and focus groups proved essential, enabling TR to refine its content offerings and align them with reader preferences. The early success of their data-led approach demonstrated the potential of integrating analytics into decision-making.

Areas for Development 

Despite its progress, TR’s journey was not without obstacles. The limited size of its team constrained its ability to fully execute all the strategies it envisioned. The push for financial independence brought pressure, but it also spurred the team to explore new revenue models and partnerships.

Insights from hard-won successes 

  • Investment in Skills: TR’s initial forays into analytics revealed the importance of building internal skills to maintain and leverage new data systems. Advanced training and additional hires are necessary to sustain growth and manage the increased workload.
  • Audience-Centric Approach: Regular audience feedback through surveys and focus groups allows TR to align content offerings with audience preference, supporting both subscriber retention and growth.
  • Data-Driven Decision-Making: Implementing centralized dashboards and KPIs has equipped TR with real-time insights to streamline its operations, manage content performance, and adjust revenue streams based on audience behaviour.

In all, The Republic’s growth is a testament to the power of data and strategic support. With NAMIP’s guidance, TR began the shift from intuition-driven decisions to a model grounded in analytics and audience insights. As TR continues to tackle early and new challenges, the progress made thus far underscores the potential for small media organizations to adapt and thrive in a competitive landscape. The Republic’s story offers a blueprint for others looking to balance audience growth with revenue generation, proving that with the right tools and support, meaningful change is possible.

Click Here to Download NAMIP’s 3 Year Impact Report